I have a process setup where an email is automatically generated to JIRA when a specific issue comes up. When the email to JIRA has someone CC'ed I need them to automatically get added to the ticket CC follower group, so they are able to get event updates.
How do I setup JIRA to auto add email CC contacts to tickets?
You'll want to select the "CC Watchers" box when setting up your email handler. See documentation: https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email#CreatingIssuesandCommentsfromEmail-Mailhandlers
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot