Is there an easy way to assign an issue type (Customer Support Escalation) to a group (CS team)?
Looks like you can't do this via the "component" default assignee. Found some info on changing the Workflow to do this but that sounded a bit complicated for a simple change? Suggestions are appreciated.
JIRA only supports assigning of issues to a single individual.
There are some workarounds suggested by Atlassian here, though: https://confluence.atlassian.com/jira/how-do-i-assign-issues-to-multiple-users-207489749.html
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