How do I add user properties to a JIRA cloud user?

I currently am using the OnDemand version of JIRA and trying to add properties to my user accounts. The documentation states that I can add properties but I do not see the option to do so. Do I need a special plugin or permission other than administrator? Or is this not supported in the Cloud version?

2 answers

1 accepted

Hi Susan,

Your last sentiment is correct. This functionality is not available in the Cloud version of the product. In order to add properties to a user you'll need to be using our self hosted solution. Here is a full list of restricted functionality in our Cloud platform: https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

Thanks!

Turner

Hi Susan,

This functionality is now available in JIRA Cloud. You can find more information in the link below.

Add data to users for advanced functions

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,095 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot