When I go to User Management and Create New User, I enter in the new users' name and email address however I get an error message saying: "Unable to add access as there are no default groups for JIRA."
With a link to: Configure default groups
I click the link and am brought to Application Access Information. But I don't know what I am supposed to do here.
It looks like you may be running into this bug: https://jira.atlassian.com/browse/ID-249. I would recommend trying the workaround specified:
Remove jira-users group from the JIRA Administrators global permission
If you're still experiencing an issue, please open a Support Case and we'll be able to further assist.
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