How do I add a new user?

When I go to User Management and Create New User, I enter in the new users' name and email address however I get an error message saying: "Unable to add access as there are no default groups for JIRA." 
With a link to: Configure default groups

I click the link and am brought to Application Access Information. But I don't know what I am supposed to do here.



2 answers

1 vote

Hello Zachary, 

It looks like you may be running into this bug:  I would recommend trying the workaround specified:

Remove jira-users group from the JIRA Administrators global permission

If you're still experiencing an issue, please open a Support Case and we'll be able to further assist.


That worked. 


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