Your screen shot looks like you're using JIRA Service Desk. The way I added fields to my Service Desk (that end up under Details section of the issue) is by first going to the Settings page of your Service Desk. Go to Request Types under Settings. For each request type, click on the Edit Fields link. The resulting page shows you the fields for the request type. To add a field, click the Add a field button and select the field(s) you want to add. The resulting field usually ends up under the Details section of the issue View screen, unless it is a people-related or date-related field.
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