How do I activate a user whose expired?

Avril Donnelly June 11, 2015

I sent a link for a colleague to activate her account and it's expired and I cant add her again? 

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Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2015

Hello Avril, not sure which link you sent, but if you have administrator permissions, you can go inside your JIRA User Management and choose to reactivate that user.

https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser


Please let us know if this has answered your question or if you need any assistance.

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