How do I Restore a Deleted Field Config in JIRA?

The default config for a custom field was deleted in error (why is there no confirmation on this delete option?)

This is a long standing field and has thousands of ticket now missing information. We have a backup from a couple of hours prior to the deletion that we could use to restore but we only want to restore THAT field - if we restore the whole system we loose hours of call center work.

How can we restore this field and the data we are missing from the backup?

3 answers

1 accepted

Accepted Answer
0 votes
Daryl Chuah Atlassian Team Dec 17, 2013

Hi Cameron

I am afraid that restoring from the XML backup is the only solution for this problem that you are currently facing as of now there is no other way to restored the field data only in JIRA.

Will that enable us to only restore that field and it's data? I can't loose everything else.

(sorry if this is a 'dumb' question - I'm not the technical admin on the team)

Hi Daryl,

Thank you so much for responding to us! We'd like to know if there is a specific XML file that we need to look at from the backup.

0 votes
Joe Pitt Community Champion Dec 17, 2013

The backup is only one XML file. One option may be to export the new work, restore, and then import the new work. It is a pain.

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