Our backlog was created within ServiceNow and we are dissatisfied with the tool when it comes to organizing and prioritizing sprint stories. I can export the Sprint from ServiceNow as an Excel, CSV, XML. JSON & PDF file. So all I need to know is how to import these stories/our sprint and subsequently down the line our entire backlog into a JIRA task board.
Hi @JP Davidson
Have a look at this guide https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/
The above link will help you setup the file you will export from servicenow, to meet Jira's need.
Let me know if you need anything further!
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