As a services provider we support many customers. Is it possible to have customers login to view the status of issues specifically for them, but not any other projects, and not have to assign a license to each of those read-only users?
No. To be able to restrict people, you need to be able to identify them, which means they have to log in.
I've seen a couple of workarounds - scraping information into a different system that doesn't have a licence cost to it, or using the web-server to work out who they are via a certificate or login and then only allowing them access to very specific issues.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs