Could you please clarify what do you mean by standard tickets? Is that issues as an example of how the fields should be filled to the users can follow this example to create the tickets accordingly?
If that is the case, you can set default values in your fields as an example, so the users will edit the fields accordingly.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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