How can we improve the performance of our jira?

Nicolas Andika May 13, 2024

how can we improve the sites performance of our jira and can we track the improvement? and how to make it possible?

Thankyou

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Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 14, 2024

Hi Nicolas,

Performance on Jira Cloud is not something in your own hands. Jira Cloud is a SaaS solution built with micro services that should server small and large Jira instances in a performant way.

What kind of performance issues are you encountering?
And do you experience the same on a non-company network? I have 1 customer using Jira where it is quite slow when I use their VPN. That's why I'm asking.

Sometimes Atlassian will publish active incidents (including performance issues) on https://status.atlassian.com/

If you feel like your environment is slower than it should be you can raise a ticket with Atlassian Support.

Nicolas Andika May 14, 2024

Hi Charlie,

Okay thankyou for the answer, got new view :)

Like Charlie Misonne likes this

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