How can we change the status manually?

it is not possible to change the status manuallybafter it is set on "done" even though the workflow allows every status to change to the others. 

The workflow is active on that issue.



2 answers

0 votes

What conditions do you have on the "all" transitions into the first three status?

0 votes

Provided that Done is the final status in that workflow, I'd say the most likely cause is that said status has the property jira.issue.editable=false in order to prevent already closed issues from being edited, which also affects transitioning capability.

Should you want to get rid off of that property, you may:

  1. Edit the workflow
  2. Click on the Done status. On doing so, a panel will be displayed on the right side.
  3. Click on Properties in that panel.
  4. Click on Delete link, on tge right of the property.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

26,316 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you