How can we change the status manually?

it is not possible to change the status manuallybafter it is set on "done" even though the workflow allows every status to change to the others. 

The workflow is active on that issue.

 

workflow.PNGissue.PNG

2 answers

0 vote

What conditions do you have on the "all" transitions into the first three status?

0 vote
Ignacio Pulgar Community Champion Aug 08, 2017

Provided that Done is the final status in that workflow, I'd say the most likely cause is that said status has the property jira.issue.editable=false in order to prevent already closed issues from being edited, which also affects transitioning capability.

Should you want to get rid off of that property, you may:

  1. Edit the workflow
  2. Click on the Done status. On doing so, a panel will be displayed on the right side.
  3. Click on Properties in that panel.
  4. Click on Delete link, on tge right of the property.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

181 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you