How can we change the status manually?

it is not possible to change the status manuallybafter it is set on "done" even though the workflow allows every status to change to the others. 

The workflow is active on that issue.

 

workflow.PNGissue.PNG

2 answers

0 vote

What conditions do you have on the "all" transitions into the first three status?

0 vote

Provided that Done is the final status in that workflow, I'd say the most likely cause is that said status has the property jira.issue.editable=false in order to prevent already closed issues from being edited, which also affects transitioning capability.

Should you want to get rid off of that property, you may:

  1. Edit the workflow
  2. Click on the Done status. On doing so, a panel will be displayed on the right side.
  3. Click on Properties in that panel.
  4. Click on Delete link, on tge right of the property.

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