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How can we automatically transition an issue if it has been viewed/opened for the first time by a specific user/project role?

We want to transition issues automatically to another state when the Project Manager open/views the issue.

Is this possible?

2 answers

This widget could not be displayed.

You can install ScriptRunner Plugin (version 3.1.4 was free), add custom field "Script Field" and write code to transition issue in this field script. 
Documentation for scripted fields - https://jamieechlin.atlassian.net/wiki/display/GRV/Scripted+Fields

 

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