How can issue visibility be limited depending on the issue status?


I'm challenged with the requirement to restrict a certain group from seeing an issue when it is in status 'open'. I have already set up the workflow property "jira.permission.browse.reporter= true" which works in a way that everyone apart from the reporter is presented with a no access-message when trying to view an 'open' issue.

However, it is still possible to create a filter including 'open' issues which does in fact display all 'open' issues (with all fields) even to users who are not reporters and get the no-access message when clicking on the 'open' issues to view them.

This does not appear correct behaviour to me but maybe I'm missing something on the configuration of the workflow property...? Or is there an alternative route to limit issue visibility depending on status?

Any hint/solution would be highly appreciated - many thanks

2 answers

You can add Issue Security Scheme to Your project with level depending on group(s). But it works in other way - it will allow to see issue only for users that exists in this group(s)

Hello Christopher

Thanks for your quick response.

Generally, I want all my users to see the issue.

When the issue is in status 'open', however, certain people should not see it.

So, unfortunately, I understand the Issue Security Scheme won't help me.

Can help but you need to some dev.

  1. Create customfield Multi Group Picker
  2. Add Security Level and in Group Custom Field Value select created earlier customfield
  3. On create transition populate this customfield (in post-function) with all groups except one (or more if you need)
  4. On each outgoing transition from Waiting status add post-function which will add your restricted groups (so, all groups will see issue here)

In conclusion, you need to write a pustfunction to automaticly add groups to customfield.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,042 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you