How can i show the created field on customer service queues with a date and time format?

Hi,

Surely it is possible to present a complete date and time format in queues? I can't seems to find an easy solution to this. The articles to the right seem to point to hacks and trickery!

thanks,

AB

1 answer

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Jack Brickey Community Champion Feb 23, 2017

Afshin, 

unsure what articles to the right you might be referencing, the "related questions" can vary. In any event, I have never tried to display complete formats in my queue filters but was just successful w/ adding the "last viewed" field. For which date field are you wanting to display HH:MM:SS? I know that some date fields do not show that detail by default and I'm unsure that default can be changed.

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