How can i remove the deactivated user name from browse

Hi friends,

In my on Demand JIRA I have deactivated the one user(Removed from groups and Application Access). Then i am trying to create the issue, in the system field(eg. Assignee field) field when i browse the name for assignee field, the deacitivate user name does not displayed. But in the custom field (eg. Additonal notification field created by us for our purpose as a multi user selection) when i browse the names it is shows deacitivated user name also.

How can i avoid that one.Please share your thougts.

Thanks in advance,

Karthik A.

3 answers

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Timothy Chin Community Champion Dec 11, 2013

But in the custom field

What type of custom field is this? Is this from a JIRA add on or is this the userpicker?

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Hi Tim,

Thanks for your updates, it is multi userpicker field.


Karthik A.

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Hi Karthik,

Remove all groups of the user and then need to deactivate the user.
Could you please let us know still have the probleem.



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