How can i remove the deactivated user name from browse

Hi friends,

In my on Demand JIRA I have deactivated the one user(Removed from groups and Application Access). Then i am trying to create the issue, in the system field(eg. Assignee field) field when i browse the name for assignee field, the deacitivate user name does not displayed. But in the custom field (eg. Additonal notification field created by us for our purpose as a multi user selection) when i browse the names it is shows deacitivated user name also.

How can i avoid that one.Please share your thougts.

Thanks in advance,

Karthik A.

3 answers

0 votes
Timothy Chin Community Champion Dec 11, 2013

But in the custom field

What type of custom field is this? Is this from a JIRA add on or is this the userpicker?

Hi Tim,

Thanks for your updates, it is multi userpicker field.

Thanks,

Karthik A.

Hi Karthik,

Remove all groups of the user and then need to deactivate the user.
Could you please let us know still have the probleem.

Thanks,

Patina

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,154 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you