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I need to export all Service Desk tickets, where can I run a FULL export all tickets?
The JIRA Backup manager (for cloud) has been "Preparing export file" for some time now. Does this take time or has the application frozen? Also, is it my understanding that once the back up file is generated - I will be able to view ALL current Service Desk Issues/tickets that are in our Project?
I have successfully generated the Cloud back up, but the .xml files do not enable me to view the service tickets. My client is requesting a download of all fields, history, etc. of each ticket/service request.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
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