How can i edit/change email address of a project lead under a project?

Having a Administrator rights, I am looking to change / edit email of a project lead.

Have a confluence / wiki form  that get submitted into jira project. In jira I wanted to edit email of that project lead or drop box where that form get submitted .I tried to edit email through confluence but hit with following error


The following error(s) occurred: 

  • Sorry, but the profile could not be updated. Check your server logs for more information.


2 answers

0 votes

As it says, you'll need to read your logs to find out what is failing here.  It's not able to update the email address in your user system, but it's not telling you the exact problem.

Hi Nic, Thanks for your comment Do you think 5.0.4 version support something like this? Regards

Support what? You've got an error, you need to read the logs to find out what the problem is.

I am having the same issue. I've read the logs and not seeing anything with this issue. Please help

There will be an error or warning in the logs telling you why "the profile cannot be updated". That "following error(s) occurred" is only thrown when it's written an error to the log

If you have:

  • Confluence configured to use Crowd as the user directory
  • Confluence user directory configuration to "Read/Write" the Crowd directory
  • Crowd application settings for Confluence instance has all Permissions disabled (unchecked) on all Crowd directories

Then you will get this error.

To fix, set:

  • Confluence user directory configuration to use the Crowd directory as "Read Only", i.e.
    • Confluence Admin -> User Directories -> edit the relevant Crowd directory settings
    • You may have to log in using admin credentials in a different (local) user directory in order to edit the settings on the Crowd directory

Hope this helps.

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