After you counted the time period between two transitions, how do you want to show it? Do you need it for an external application or somewhere in Jira?
If you need it for an external application, then you can use Jira Rest Api. If you need it in Jira internally, then you can use Jira Java Api.
With following addon - https://marketplace.atlassian.com/apps/1218767/smart-ql?hosting=server&tab=overview
You can write following report:
select AUX.ASISSUEKEY(ch.ISSUE), ch.NEWSTRING, ch.CREATED, lead(ch.CREATED, 1) over (partition by ch.issue order by ch.id) until from changes ch
where fieldtype = 'jira'
and field = 'status'
and this will lead to
First column is your issue, second is a status, third is from when this status was active, the last colunm indicates the time when issue was transitioned to next status.
Having such query you can easily compute a time period - just update the query to be more sophisticated.
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
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