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How can i continue my Cancelled Jira Account?

Michael Nauditt
Michael Nauditt October 31, 2013

Hello,

i cancelled the monthly payment i in "My Account" is stated the following:

  • Your product subscription will not be automatically renewed. Your hosted instance will be removed when it expires.

How can i Continue The Account?

Kind Regards

Michael

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StevenA
StevenA
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October 31, 2013

Hi Michael,

You can send a request email to sales@atlassian.com to continue using your cancelled instance. If the time is not expired, then you still have your data available.

Best Regards

Steven

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