How can i access JIRA on MAC PRO?

I recently got new MAC Pro for office, Before i was using JIRA on windows computer it was work all fine. but on the new MAC pro its not working at all. it is giving the below message:

Unknown Host

Description: Unable to locate the server named "mcarequestform" --- the server does not have a DNS entry. Perhaps there is a misspelling in the server name, or the server no longer exists. Double-check the name and try again. 


Can someone please help me out, how can i access JIRA on MAC?


1 answer

1 votes
Joe Pitt Community Champion Dec 07, 2014

It sounds like the network setup on your mac isn't the same as it was on the windows machine. This is a network related problem, not a JIRA question.

Yup, definitely networking - your network is not telling your computer where the server mcarequestform is.

Thanks guys, i will check with networking support.

btw i am using V4.0.1. may be this is the problem?

Version of JIRA is not the problem here, it's your network setup or an incorrect url. Is mcarequestform REALLY the right url to be hitting? What's the full url for your jira and does that server respond if you go to other urls on it?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,826 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot