How can add myself to System Administrator group?

Hi,

I'm testing Jira for my company and if we'll satisfy from jira, we will use it in our company. But I have 2 question,

1- I can not add myself to System Administrator group which admin user belongs to me.

2- I can not set email notification to test users.

Best regards.

Musa

5 answers

Did I understand You correctly: You have localy installed jira, and having problem with adding yourself as an global administrator?

there's a help regarding retriving admin password, that can help you reset/set password and add yourself to admin group: https://confluence.atlassian.com/display/JIRA050/Retrieving+the+JIRA+Administrator

0 votes
Bruno Rosa Atlassian Team Sep 16, 2012

If you are running JIRA OnDemand (as tagged in this question), it's not possible to have users inside the system-administrators group, as per the restricted functions in Atlassian OnDemand https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

The only user who has system-administrator permission, is the user that the support use to manage the environment.

  • 2 - I can not set email notification to test users

For the second question, I don't think I understood what you trying to achieve. Perhaps, if you could clarify it, I could try to help you.

Cheers

Thanks for the info.

For the second one,

I can not send invitation mail to users and jira doesn't send any notification mail to other users.

Check that you have configured jira correctly:

1) Configure mail server. Go to Administration->Mail->Outgoing Mail.

2) Configure Notification schema: Go to Project->Administer Project->Notification schemas

Hi,

1- No Outgoing mail page on jira on demand

2- I did via support page but still doesn't work

regards

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,512 views 15 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you