How can a jira administrator delete all the subscriptions defined by other users?

Hi,

As JIRA administrator I need to delete all the subscriptions created by users because they overload our JIRA instance by launching filters very often and sending a lot of notifications.

Any idea?

Regards,

 

Begoña

2 answers

1 accepted

1 votes
Andy Brook Community Champion Apr 16, 2015

If the filters are private, you can delete them only via database.

Actually, no.  You this is possible without database hacks, you can also use the SU addon to become that user, then delete their filters as you are that user.

I'll test it! Thanks!

1 votes

If those filters are shared, you can find them under Shared Filters and delete them. If the filters are private, you can delete them only via database.

Thanks Jobin, they are subscriptions over not shared filters. Do you know which is the query to be launched?

On the UI, you will have to look at the filters to see if they are subscribed or not. Easier option would be to go to the DB directly!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot