Hi All,
I have a user picker custom field that I am trying to use in Jira automation module for user followup.
What I have right now is :
Type: JQL Filter Trigger
JQL expression : project = ABC AND status = "Awaiting approval"
CRON schedule : 0 */1 * * * ? *
Comment Issue Action :
Hi ${issue.get("Owner Name")} , This is a followup reminder ....
But this ${issue.get("Owner Name")} doesnt work. It just appears as text in the comment, rather than resolving to some value.
Can someone please help me with the options that I can use here.
Thank you,
Karan
Hi @Karanpreet Kaur ,
Assumption- you are using the built in Automation based on Automation for Jira?
Further I assume this is a project rule vs. global? If so you don't need to check the project. Here is what I suggest...
trigger - scheduled daily or use your cron
condition - field condition on Status equal "Awaiting approval"
Action - comment Hi {{issue.Owner Name.DisplayName}} , This is a followup reminder ....
I believe the display name is needed here.
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