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How can I transition from one workflow state to another based on resolution value?

Rob Horan
Rob Horan
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May 30, 2017

We want to build in some intelligence to our workflow - if a ticket is resolved as complete we want to be able to send it to the "Ready for Code Review" state.  If we resolve as anything else it should go directly to closed.

Doing so WITHOUT ScriptRunner is highly preferable. 

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Stefan Arnold
Stefan Arnold
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May 31, 2017

Implement two transitions.

First has condition the Resolution is equal to Resolved, second has condition Resolution is not euqal to Resolved.

The users will only see the one transition thats condition is fulfilled.

With the free Jira Addon "Suite Utilities for JIRA" you can implement that condition in transition (Certain value in system or custom field)

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