I sent out invitation emails to customers a while ago and heard from some of them that they never received an email. I had them check their spam/junk, but they claim they never went through. I deleted these specific users and then recreated them so I could re-send the invites (having a way to resend the invite to created customers would have been nice).
So now I worry that other customers may not have received their invitation to Service Desk. Is there a way I can tell as an admin whether or not a customer has created an account? They already all appear in the Customer list as soon as I generate the invitation, so I can't rely on that.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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