How can I set the issue screen to show the "list" and not "detail" view by default?

Hi folks,

Two questions:

  • 1 - Any method available to make the issues screen load to the "list" and not "detail" view by default?
  • 2 - Further on that, my end goal is to make the "view all issues and filters" (screen) for a project the default view when selecting a project.  Any tips?

We aren't a huge enterprise team - so it is really helpful for us to review tickets that other people are working on via the full set of header-filters, dropdowns, etc, available.  Thanks for any help you can provide!

 

4 answers

This widget could not be displayed.

As Admin you can set these defaults for your users.  In turn this would be applied to all your projects.  Users could then set their own filters as they would like.  Here's a portion of the article, the link is below.

"My Defaults, Filter, and System

If the currently selected button is My Defaults, this indicates that the columns you are seeing are from your user account preferences. Filter is an available option whenever the issue search results come from a saved filter. If you are a JIRA Admin, you will also see the System tab, where you can change the columns for all users who have not set their own defaults"

Here is the link for further review:

https://confluence.atlassian.com/display/JIRA/Configuring+the+Default+Issue+Navigator

Best wishes!

Hi Chris, Thanks - but I don't (believe) this addresses my goal: The default URL for a project is something like: https://customername.atlassian.net/projects/PROJECTNAME The default issues view is something like: https://customername.atlassian.net/projects/PROJECTNAME/issues/PROJECTNAME-12?filter=allopenissues ..and features the "sidebar style" list with ticket details in the main content area. Clicking the "view all issues and filters" removes the sidebar (for me anyway) and provide the list view as a full-page-width list. https://customername.atlassian.net/issues/?jql=project%20%3D%PROJECTNAME%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC What I'm trying to do is reduce the number of steps required for any user to get to this URL after selecting a project from the top menu bar. I've seen a fair number of requests for this across the forums, etc, but the usual answer is about "columns" - which (unless I'm missing a UI control somewhere) is only a control which affects the last page and thus not relevant to the default "view" in this context. Does JIRA include controls for the default "list" layout (view-type) and starting page for a project?

I'd also like to know how to do this - were you ever able to figure it out?

Hi Justin, No, I'm afraid not. Modifying the default view-type to a "list" does not seem to be an option in JIRA. Best, Andrew H.

Yes this is a problem.  Especially if you are directing anonymous users to a list b/c in the detail view anonymous users cannot scroll down, i.e. it's locked up somehow and I have confirmed that 'anyone' has browse permissions to the project.  If you then instruct an anonymous user to change to the list view then they are able to scroll down.  Very annoying!  You should be able to specify the default view for a filter as either list or detail.  Additionally, anonymous users should be able to scroll down in a detail view - this appears to be a bug.

I need this as well

This widget could not be displayed.

I also would love to find out this answer. Any updates Andrew?

This widget could not be displayed.

Two years after, I'm not sure somwone has the answer to this? I would love to know.

This widget could not be displayed.

@Chris Volker

Thank you for your answer Chris. I think you might have misunderstood the OP's question though. I believe the OP's question is referring to the Open Issue navigator default view type.

Upon choosing a project from the Projects menu at the top of the page, you land at the Project Page, which gives you a list of items on the left side of the page. The items in the list are determined by the project type you created. For Jira project types, the first item in the list is labeled "Issues"; for Service Desk project types, the first item is labeled "Queues"; both items open your current open issues list in "Details View", which gives you a single column list of all open issues, with a section to the right of the column which shows you the details of the currently selected issue in the column.

To open the "List View", you need to click on the link in the top right corner of the "Details View" page labeled "Advanced Search".

The OP would like to make the "Issues" page default to the "Advanced Search" / "List View", rather than the current project default of "Details View". I posted screenshots of the two views on imgur

Tl:dr

Essentially, what the OP is looking for is a way to easily navigate to a page within a project which lists the details of all issues in a table format, with a search bar for filtering issues.

I would also like to know if this is possible.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

281 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you