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How can I send a custom email via Automation Rule Action?

I know there is a standard action "Send email" in Automation Rules.

But I need to be able to send a custom email without using this standard action.

 

Is there a way to achieve this? a plugin I can use?

 

As far as I know Automation Rules do not execute Scriptrunner scripts.

 

Thank you very much in advance.

2 answers

2 votes

@Ricardo Martinez

 

Under what circumstances do you need to send a custom email? What is the reason you can't use automation for Jira?

 

Thanks,

 

Kian

0 votes
Rilwan Ahmed Community Leader Aug 30, 2022

Hi @Ricardo Martinez 

Check these add-ons

  1. https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=cloud&tab=overview
    They have email Post function which can be added in workflow
  2. https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=cloud&tab=overview
    They have Send Manual Emails with a click and more feature. 

You can also make a search in Atlassian marketplace.
Example: https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=Email

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