My client need to know who and what files are downloaded from JIRA or confluence if necessary.
I think this is not available in the basic functions in administration.
anybody have the idea?
Neither application logs that specifically (logging of "read" actions puts a heavy load on systems and most people don't need it)
You could have a look through the logs to see what people are accessing.
Or install one of the "view tracker" type add-ons from the marketplace (I'm not sure the JIRA ones I've seen go to attachment level, just issue views, but I've seen Confluence add-ons explicitly track attachment downloads)
Bear in mind that just viewing or previewing a file in Confluence especially, can be a download without someone explicitly clicking "download"
First of all, Thank you for an answer.
I will check out the add-ons you mentioned.
I just want share what I found so far.
I am going to check the access log instead if necessary.
in Jira, there's already an access log in the server, In Confluence, I can activate it.
it's not easy to look up, but no additional cost required and anyway I would need this in case of emergencies (only for very important confidential information leaked even though other controls are in place)
Anyway, Thanks for the advice.
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