How can I search for tickets that are implementing tickets with a higher priority?

Hannes Peterson October 13, 2014

Userstory

We have different boards with tickets implementing each other. 

Example:

Project A creates a ticket A-1 with prio "low". The ticket is implemented by a task B-1 in Project B. The ticket in project B is hence also "low" in priority. 

A few days later, the priority changes for A-1, to critical. 

There is now an imbalance as a result.

How can I search for tickets with this imbalance?

Thank you very much in advance!

P.S.: We use on demand.

1 answer

0 votes
Geert Graat
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October 13, 2014

Hi,

You cannot do this out of the box. You can see which issues have had their priority changed to narrow down the issues you need to review, using for example: 

project = A AND priority CHANGED (TO <prio> AFTER <date>)

To create a query that will look at the linked issues and their priority as well, you will need a plugin. Most of the plugins are not available for On demand, but this one is (and it is free!): https://marketplace.atlassian.com/plugins/jql-pro

I have no experience with this plugin, but it looks like it can resolve your problem.

Regards,

Geert

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