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How can I restore a missing top level JIRA menu?

Phoenix Bioinformatics
Phoenix Bioinformatics January 14, 2015

One of our users (only one) no longer has the top-level JIRA menu (Dashboards, Projects, and so on). Her dashboard is now blank, so she has no ability to look at filters and so on. She has no idea how the menu got turned off, nor can I find any way to do that. JIRA version v6.2.7#6265-sha1:91604a8

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 14, 2015

Sounds like she's been logged out!

Start by asking her to leave JIRA in the browser, clear out cookies, close the browser, then re-start it and revisit JIRA - does that change anything?

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Phoenix Bioinformatics
Phoenix Bioinformatics January 14, 2015

Yes, that fixed it. Thanks VERY much!

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