How can I restore a missing top level JIRA menu?

One of our users (only one) no longer has the top-level JIRA menu (Dashboards, Projects, and so on). Her dashboard is now blank, so she has no ability to look at filters and so on. She has no idea how the menu got turned off, nor can I find any way to do that. JIRA version v6.2.7#6265-sha1:91604a8

Suggestions for how to get it back?

1 answer

1 accepted

0 vote

Sounds like she's been logged out!

Start by asking her to leave JIRA in the browser, clear out cookies, close the browser, then re-start it and revisit JIRA - does that change anything?

Yes, that fixed it. Thanks VERY much!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

187 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you