How can I repair languages?

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April 30, 2024

Hi Everyone

I have a big problem in my Jira instance (DataCencter v9.12.7#9120007) and i would  like to learn how to repair it. Maybe someone could please give me a hint where to look next.

My Problem: All Languages are broken, so a users can not choose a language in his/her profile. The select-list of languages shows only empty entrires. 

We have  language-packs installed, so the list is not empty. There is just no text "English" "France" "Chinese" etc.

Selecting one empty entry as a new language results in an error - of course.

How can i fix this error?

Thank you all. 

PS: This error is serious for us. Most transitions in our workflow are incomplete and some attributes do not transfer in the new state. The values are deleted!
For example: The "assignee" is lost when a ticket transfer from one state in the next state.

PS: Screenshots and HTML-Code of the page when a user edit his/her profile.
Here you see "Sprache" = "Language" has a list of empty items.


1 answer

0 votes
Fabio Racobaldo _Herzum_
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June 14, 2024

Hi @otto_to and welcome,

did u try to clean plugin cache ( and restart JIRA? 


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