How can I remove the default setting for a JIRA group?

Hi, I have tried the answer to this question with no luck;

https://answers.atlassian.com/questions/16881621

Please help! Thanks!

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Accepted answer

The question you refer to has a correct answer.  You'll need to explain why it doesn't work for you, and what you have done differently to what it recommends that has stopped it from working.

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