Sorry, this is for Server edition. We have purchased Service Desk and from our trial usage we have more users assigned than we have purchased. When I go to the user page and try to uncheck "JIRA Service Desk" it automatically unchecks JIRA Software. When I check JIRA Software, it automatically check s JIRA Service Desk.
When you see 'multiapp access' that means that membership to a single group is configured to license a user in multiple apps.
I can't give you great advice on what to do here without more information. The you should make sure that any group that gives access is mutually exclusive from other applications I suppose.
I will note that this process is different for Server-editions of Atlassian Applications.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs