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How can I reload Jira database to its' initial settings?

Curt Tackmann
Curt Tackmann September 19, 2018

We have just completed our trial period for Jira and have lost Epic and other settings that we need.  Since we don't have any production information we need to retain in the database is there a way to reset or reload the data to its' original configuration?

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Alexey Matveev
Alexey Matveev
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September 19, 2018

Hello,

Have a look, maybe you have a backup, which was taken right after installing Jira. By default Jira takes backups and put them into the JIRA_HOM/export folder.

If you have a backup, you can restore Jira from this backup.

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Curt Tackmann
Curt Tackmann September 19, 2018

Thank you Alexey.  Where is the server this directory is created?

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Alexey Matveev
Alexey Matveev
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September 19, 2018

Have a look at this KB:

https://confluence.atlassian.com/jirakb/how-to-locate-jira-home-directory-313466063.html

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