How can I reactivate a deactivated JIRA account

Apperently I deactivated my administrator account for project I can not change that. Wat to do? My atlassian id is



3 answers

2 votes

Hi, Ron.

Open a support request at Atlassian Support and we'll help you with that. Please, log in using the same email as the one you created the Cloud instance, so we can match the users by email.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

Hi Ron,

You can open a ticket with us, so our team can do it for you:



I am trying to submit a ticket to reactivate my instance but you require my SEN - I cant provide it as my admin account is deactivated - help? 



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

246 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you