Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I reactivate a deactivated JIRA account

Apperently I deactivated my administrator account for project I can not change that. Wat to do? My atlassian id is



3 answers

2 votes
Jaime S Atlassian Team Aug 11, 2015

Hi, Ron.

Open a support request at Atlassian Support and we'll help you with that. Please, log in using the same email as the one you created the Cloud instance, so we can match the users by email.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support

Hi Ron,

You can open a ticket with us, so our team can do it for you:



I am trying to submit a ticket to reactivate my instance but you require my SEN - I cant provide it as my admin account is deactivated - help? 



Looks like JIRA does not give a fuck to its customers

Like Andr_a likes this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you