There seems to have been an update to Jira cloud where the subtasks are now multiple columns and these columns can be added, removed and re-arranged.
However, I can no longer drag my subtasks up and down the subtask list to prioritise them.
How do I do this now the interface has changed?
Thanks
Hi @chargeuk -- Welcome to the Atlassian Community!
Where in Jira are you seeing this difference?
Please post an image showing the page / view which has subtasks shown in columns. That will provide context to help the community offer better suggestions. Thanks!
Kind regards,
Bill
hi @Bill Sheboy ,
I see the difference when editing a story. previously, subtasks on a story could be re-ordered by dragging them. This is no longer possible with the new resizable table for subtasks:
I can sort the table by clicking on a column, but I cannot drag subtasks as before.
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I am not seeing that view yet when viewing Sub-tasks from a parent issue's view.
If you hover over the issue key, does a "handle" appear that allows dragging to re-order them?
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hovering over the issue key does not show a handle. Instead it shows the key as a tooltip:Unfortunately, none of the columns show a handle when hovering over them.
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The only other suggestion I have is to try to disable that view / option:
And, what type of project is this: company-managed or team-managed?
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@Bill Sheboy - Thanks for the advice, but unfortunately disabling Jira Labs did not fix the issue. The project is company managed and I am using the free tier.
Thanks
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I checked the public backlog and do not see this symptom as an open defect.
As you are on the free license level and cannot submit a support ticket to Atlassian, you may need to wait for one of the Community Leaders or an Atlassian staff member sees your post to create a ticket and check into it. (I am also on the free level and cannot do so.)
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