How can I prevent more than one edit session on any specific issue in a JIRA Project?

We are using JIRA 4.3.4 standalone. Here is my conundrum:

  • Multiple people may open the edit screen for a specific issue at the same time.
  • Each user will save their changes at different times.
  • There are custom fields (free text) that may have text already inserted.

A problem occurs when

  • user#1 opens the Edit screen in issue TKT-1 then makes edits to existing text in field A
  • user#2 also opens the Edit screen in issue TKT-1 then makes edits to field B (field A contains the original text, but not user#1 edits)
  • user#1 saves his edits to field A and exits the issue (field A is now changed with user#1 new edits)
  • user#2 completes editing field B and saves his edits, exiting the issue
  • HOWEVER, field A has the old (original) text AND LOSES the change by user#1. When user#2 saves his field B changes field A reverts to the original text forcing user#1 to re-edit the issue (if he notices his changes have been reverted.

How can an issue be 'locked' so only one set of edits may be entered at a time?

Even better, can a notice appear to others when an issue is already being edited. Confluence notifies users if a page is already being edited; can JIRA do the same?

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