We are using the impediment to identify any blocked issue when we are waiting for another team to take action.
Lately, I noticed the time for other team to respond to our request is increasing. I would like a way to measure the time an impediment is being set on a particular issue. Is there a way to do so?
What do you mean with a "blocked issue"? If you mean "time elapsed when an issue in a specific issue status" there are add-ons for this. Our "Custom Fields++" has "Time in Status" custom field and it can show how long an issue is in a selected status. You can also query "time in status" with JQL, such as "In Approve" > 2d etc.
You may use ScriptRunner but it is not very easy. Just to give an idea:
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