I see https://jira.atlassian.com/browse/JRA-12244, which was closed with the enigmatic hint
> Thanks for your comments and votes. We feel that we can close out this request as we now have configurable edit screens.
I don't understand exactly how to hide a comment. How to I configure the screen? How do I get it work for transition screens?
Yes, you can edit the Field Configuration that is associated with a given screen and remove the comment field from there. For more details, take a look at the documentation on https://confluence.atlassian.com/display/JIRA/Configuring+Fields+and+Screens
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