Hello,
I want to be able to indicate on one of my projects, the sum of time spent solving a category of tickets.
How can I get the total time of resolution?
Thank you for your help.
Hi,
Have you checked sumUp for Jira third-party apps? It seems this is similar to what you are looking for.
Kind Regards
Hello @Elise
Welcome to the community.
You can try to make a jql and export the result in a csv or excel file.
You will have to look at the time spend field in the export and make some calculation.
Hope this helps
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