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How can I get the column or filter with the specific situation?

I'd like to know the assignee that changed ticket status from implemented to integrated.

Can I get this information?

And I'm also wondering that it is possible to that assignee info to column?

2 answers

1 accepted

1 vote
Answer accepted
yuliia_b__SaaSJet_ Marketplace Partner May 30, 2022

Hi @JS KIM 

I can suggest two options:

1) Check out the History in the Activity section while opening each ticket. Here you will find out who changed ticket status.

How to find issue (ticket) history status.png

2) Check out the Issue History for Jira add-on. My team has developed it as a history journal. Here you can filter data by sprint, project, assignee, date range, or other options. Also, the assignee (as well as other fields) could be added as a column to the grid.

status history.png

There is a 30-days trial of the app. Let me know if you have any questions.

@yuliia_b__SaaSJet_ 

Many thanks for your answer. 

I think #2 is similar what I want. 

One more question, 

Can I change the status to specific items? 

e.g) implemented => integrated 

Thanks in advance. 

yuliia_b__SaaSJet_ Marketplace Partner May 31, 2022

@JS KIM 

Yes, the app will display the statuses you have. On the screen, it's just an example from my project.

Thank you for your question. I'm glad I can help.

Hey.

Do you know ticket number?

If yes you can easily check the history of the ticket, if not you can use JQL

project = "ABC" AND status changed FROM "implemented" to "integrated"

 

I hope it will help you :)

Hey.

I already knew this JQL.

But the original my Q is that "how can I  know the assignee that changed ticket status from implemented to integrated"

And I want to know the method of input above result to column, also.

If you have any idea, let me know .

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