How can I get telephone JIRA environment set up report prior to end of my trial period!

I have just set up JIRA and I think I may have made some settings wrong! I need to speak to someone via phone who can guide me though the setting! I just need someone to walk me through the basic set up of adding team members and developers to protect my private billing information etc!

1 answer

0 votes

User setup/maintenance is not something you should need telephone support for. Have a look at https://confluence.atlassian.com/jira/managing-users-185729439.html to start with.

Your billing information will have nothing to do with your JIRA installation though.  Billing is handled in your my.Atlassian account, and your JIRA installation only connects to that if you give it permission to do so, and even if you allow other people to have admin rights in your JIRA, they still can't log into your my.Atlassian account as you.

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,653 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you