How can I get a report of all users and their time logged on all tickets/month?

I need to give Finance a report of all employee Work Logs on all tickets processed for capitalization reporting.

  • I found a JQL "timespent is not EMPTY" but it does not break it down to per username.
  • Tempo gives a nice report per user, but I can't pull out specific fields from the tickets (or can I?)

Does anyone else have a solution to the request?

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Accepted answer

Hi Susan,

to retrieve the worklogs for all Users for a month and show only or include fields of the issues, we recommend using the high level Excel export.

Please take a look at http://blog.tempo.io/2012/creating-excel-reports-using-high-level-permissions-api-export/ for more information on how to do this.

Regards,

Susanne

 

Hi Susanne,

Thanks for the tip. There is a lot of information in that link (and sub-links) to digest. It opens lots of doors smile

Regards,

Susan

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