I am able to get/update the ticket details if the ID is known. So, I want to get the ID of the ticket that has certain text in its description. Can you tell which end point I can use for this? A sample query would be helpful.
Ex: for a case where I want to fetch the ticket(s) having "this text" in its description.
Do you mean that you use REST API?
JQL would look like
description ~ "this text"
Then you could use search rest call to get all issues by providing the query above
jira/rest/api/2/search?jql=description ~ "this text"
then you can iterate over received issues and update them as you updated before.
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