How can I export issues from Server including all the subtasks in the correct csv format for Cloud Edited

When I perform an export from the Server edition I get a csv with a column "Sub-Tasks" containing comma seperated subtasks. 

I can not import this csv into the Cloud to automatically create sub-tasks.

 

How can I easily transform the csv to be able to import the sub-tasks?

1 answer

0 votes

Hi Anouar,

Have you seen the Importing data from CSV knowledge base article:

Creating sub-tasks

You can create sub-tasks of issues through a CSV file import, by encapsulating this structure in your CSV file. To do this:

  • Your CSV file requires two additional columns whose headings should be named similarly to Issue Id and Parent Id.
  • Ensure each regular (non sub-task) issue is given a unique (sequential) number in the Issue Id column. Do not include any value in the Parent Id fields for regular issues.
  • To create a sub-task of a regular issue in your CSV file, reference the unique Issue Id number of the regular issue in the Parent Id column. Do not include any value in the Issue Id fields for sub-tasks.

For example:

IssueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component, Issue ID, Parent ID, Reporter
Bug, "First issue", v1, , , Component1, , 1, , jbloggs
Bug, "Second issue", v2, , , Component1, Component2, 2, , fferdinando
Bug, "Third issue", v1, v2, v3, Component1, , 3, , fferdinando
Sub-task, "Fourth issue", v1, v2, , Component2, , , 2, jbloggs

In the example above, the fourth issue will be sub-task of the second issue upon import, assuming you match the 'Issue ID' and 'Parent ID' fields in your CSV file to the Issue Id and Parent Id JIRA fields, respectively during the CSV file import wizard.

Hopefully that helps you get this sorted out.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot