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How can I embed a video in JIRA Service Desks announcement banner?

Thomas B
Thomas B
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February 20, 2017

I want to embed a YouTube video in the announcements sections of Service Desk. I know it is possible because the sections accepts HTML.

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Thomas B
Thomas B
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February 20, 2017

This is weird answering my own question. After researching and collaborating with teammates, we installed a plug in called "Design and Layout for JIRA Service Desk" which allows you to write a very short code using HTML.

  1. Install "Design and Layout for JIRA Service Desk"
  2. Go to Settings>Applications> Design & Layout for JIRA Service Desk
  3. Check mark the option for "Header"
  4. Insert code below:

<div style="position:relative;height:0;padding-bottom:56.25%"><iframe src="(YOUR LINK GOES HERE)" width="500" height="500" frameborder="0" style="position:absolute;width:100%;height:100%;left:0" allowfullscreen></iframe></div>

 

Note: If you need to resize the video, toggle with height and width options.

 

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