How can I duplicate the settings and config for one OnDemand instance to another?

This question is in reference to Atlassian Documentation: Configuring global settings

We have a client that wants our OnDemand setup to be ported over to their new OnDemand instance. Everything from Groups to project settings, etc. Is there a way to export all of this, or will it have to be done manually?

1 answer

Hi Jesse,

This can be achieved with our Configuration Manager for JIRA add-on. Although the add-on can't be install in an OnDemand instance, this can be translated to a typical use case by exporting both the source and target JIRAs with XML backup and restoring then in temporary OnPrem instances. Then you can follow the steps from this article - to move the projects with their configuration and data. And finally you restore the target OnDemand JIRA from a new XML backup after the migration is done.

Doing such a migration is often not very straight forward even with the use of powerful tools. It mainly depends on the amount of customization and data. If you need any help with the project don't hesitate to drop us an email at or for a more hands-on engagement check 


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,181 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot