I have project with enabled service desk, but I have to create some tickets by myself, in this case customer doesn't see status updates on his help desc board. I found an option that I have to add "Customer Request Type" field, but I can't it says "This field type cannot be shown - you must provide a preset value"
Any solution for that?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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