I have project with enabled service desk, but I have to create some tickets by myself, in this case customer doesn't see status updates on his help desc board. I found an option that I have to add "Customer Request Type" field, but I can't it says "This field type cannot be shown - you must provide a preset value"
Any solution for that?
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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